Running a stadium means that you are providing a service to your customers that must be seamless and efficient. When arriving at a Stadium you want to enjoy the anticipated event, not spend time buying tickets, queuing for a tea-shirt or when buying refreshments. Your customer demands a high level of efficiency from you and your systems to ensure that they have an enjoyable experience.
364 days of support CTS Retail are the only UK distributor of, Cervello, retail software. Sold as Software plus Services (S+S) you pay no upfront sotware charge and only pay when a transaction is taken at the till, therefore you can use as many tills as you want at no extra cost, whenever you want. Included in the transactional charge is 364 day a year support, giving you access to technology experts who can ensure that during your small trading window you are able to take transactions continually without interruptions. At the store level each retail business can use the same sophisticated software as large multiples, for a fraction of the cost, and the solution grows with the business according to its needs. Loyalty schemes, promotional tools and inventory management can all be used right across the business.
Stadiums are constantly moving with the demands of their customers and you need to concentrate on the issues that are most important for your business - like saving money, ensuring business growth, increasing productivity and probably most importantly to a stadium retailer, customer satisfaction. We can aid you by becoming an extension of you. We will manage all your IT services; client management to ensure the whole process is smoothly coordinated; hardware procurement to ensure that you get the very best prices through our network of manufacturers and resellers; installation throughout your stadium; our call centre acting as your company help line, ensuring that every department in the stadium receives an excellent level of service, our call centre consistently reaches a 97%SLA for service levels (see support service); Training from a retail training expert who will show you how to get the most from your software not just how to use it, and peace of mind that you are a very important part of our business.
You will get visibility of the trading patterns within each of the businesses in the stadium and understand how to ensure they are successful. You will have the most advance Epos System to manage your stock, ordering and dispatch plus the ability to extend your shop online, giving your customers flexibility to purchase stadium merchandise online.
We are a leading UK retail services provider offering you a service of hardware procurement, retail software and a complete service package. We have a proven track record working with retail businesses of all sizes and together with our recommended partners we offer you a selection of retail software and services.
