As you’re probably aware, technology – used well – can really cut costs. More than that, it can improve efficiency and productivity, minimise outgoings, and even reduce a company’s carbon footprint. At CTS Retail we can help you use key technologies to communicate and work more efficiently; enabling you to realise valuable savings on your IT spend.
By embracing new technology you can add value to your customers, offering an improved level of service and new delivery methods. Extending your reach via a web store would allow you to compete with your competition no matter how much larger they are.
At CTS we have a range of products and services for small business to help you improve your productivity and ensure that you work more efficiently. We recommend the Microsoft Dynamics Solutions: POS2009, a flexible store management system which empowers you and your people to deliver outstanding customer service and make business decisions with confidence. You are bound to increase productivity and reduce the need for lengthy training with its familiar intuitive interface which is highly customisable and optimised for touch, see POS2009; looking to open a second store then RMS provides a similar platform that can extend to multi-site, see RMS. Growing your customers’ by selling on the web is easily achievable and tapping into existing market places such as Amazon and EBay can really drive profitability, see NitroSell.
Improve productivity - reduce the time spent on my systems so I can concentrate on my customer.
Increased productivity is essential to every business and achieving more work from the same amount of time is obviously good for profit margins, but it’s also good for customer relationships and staff satisfaction. As a small business owner you are often limited by staff numbers and resources, so improving the efficiency of your existing staff is essential, by using retail IT professionals from a partner, you can ensure that your current staff can focus on your customers without being side tracked by IT.
At CTS we will bring our service to you. Installation and training on site by one of our knowledgeable engineers, ensures that the disruption to your business is minimal, we have even been known to train staff whilst at the till, it is our flexible approach to you our customer which will enable you to continue trading at all times. All the options we would suggest are simple to use, simple to understand, and we provide total support ensuring that your priorities stay with your customers
The key to making your Store a more productive and efficient environment is knowledge of different systems and how they work together, in this way you can align your business processes to deliver a better customer experience.
Does this cash drawer work with this touch screen?
Should I use thermal image receipt printers or laser printers?
Will my software run on this hardware?
At CTS Retail we have the expertise in Retail hardware procurement to assist and guide you when making purchasing decisions. Based upon your individual requirements our technical team will make recommendations on quality, suitability and price. On making your choice our team will source and configure your hardware prior to delivery to site where we will install and train you and your staff.
Our service doesn’t stop at the point of installation with a Call Centre providing 364 day technical support; third party hardware maintenance and continued access to our technical team as well as access to all the hardware we can source through our catalogue of hardware through our web store, EposPartners, see EposPartners. As a customer of ours we’ll keep you up to date with new developments in hardware, our great long term relationships with the manufacturers of POS hardware ensures we are the first to find out the latest information.
Discover how we can help you achieve your objectives call the team today
01793 438721
