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Leading Independent Software Retailer CTS Retail has unveiled a UK first at this year’s Business Start Up Show, in the form of Dinerware, the latest in hospitality POS software.
Popular with US retailers, Dinerware is intuitive restaurant POS software created by restaurateurs, for restaurateurs. Designed to help bars and restaurants operate smoothly, Dinerware was created to be easy to learn, use and modify, all designed with the restauranteur in mind.
Key features of Dinerware include:
- Quick menu building – build and manage menus from any terminal
- Fast pay™ – Sell an item in just two touches!
- List view ™ – Sort and pay multiple tickets, print delivery information and receipts, assign tips to multiple bills.
- Instant access to reports – real time data from any workstation including payroll, timesheets, overtime, daily sales, easily exported to applications like Excel.
- Create multiple revenue points – organise sales by type (e.g. bar, dining room)
- Unparalleled security – Managers grant or revoke permissions and assign security settings from any terminal
- Track customer history – look up customers with one touch including their favourite meals!
- Flexible discounts – create coupons, promotions or automatic discounts
- Order Entry and Bill Management – split bills, switch tables, share items, apply payments and stock tickets forever (ideal for tabs or catering)
CTS Retail were so impressed with Dinerware, that they decided to showcase it at this year’s Business Start Up Show, to help aspiring hospitality retailers move towards making their bars, cafes and restaurant ideas a reality.
Scott Storey, MD of CTS Retail commented:
“At CTS Retail, we have been looking for a quality hospitality software solution for some time and have been very impressed with what Dinerware has to offer our UK customers. It is highly flexible and accommodates many service environments from fine dining restaurants through to bars or cafes. We were particular impressed with the vast amount of reports available that enable hospitality retailers to manage all the functions associating with running a new restaurant, café or bar.”
Find out more about Dinerware on the main CTS Retail website.
The Chancellor has provided some much welcomed support for the retail sector in with the relaxation of Sunday Trading Laws for 8 weeks surrounding the Olympics which will help retailers to capitalise on the expected influx of tourists, but will it also hinder retailers in their battle for survival over the coming months as extended hours during Olympic season conflict with rising transport costs?
Increases in child benefit and personal tax thresholds have been welcomed as a positive step towards improving the consumer purse and therefore, boosting disposable income.
However, I am concerned that the budget may not do enough to help many struggling retailers, particularly those in ‘out of town’ locations thanks to a decision not to freeze duty on fuel. It’s also worth pointing out that products need to be delivered to stores and so the cost of transportation will inevitably end up adding the price the customer has to pay.
I also believe that there are many retailers who will be relatively unaffected by the Olympics, meaning that the extended Sunday Trading Laws, could serve only to ‘spread the load’ of customers rather than result in more sales.
So what is the solution?
Well, I strongly believe that retail suppliers to form more partnerships to help their customers to continue to trade during difficult economic conditions. In the current climate, we need to be working together to offer collaborative solutions to help support retailers.
Ultimately, it’s about solutions which help keeps costs at a minimum and improve process, productivity and enhance the customer experience. In isolation, the benefits are marginal, but a combined effort from all angles could significantly improve life for retailers in the UK in the coming months.
craft focus
February/March issue
Amidst reports that consumers are more comfortable making higher value purchases via their mobile phone. Scott Storey predicts rapid growth in the mobile market place in 2012.
Garden & Hardware News
February/March Issue
With reports that online retail sales are continuing to soar, Scott Storey, MD of CTS Retail discusses why more garden retailers need to combine their online and offline activity in order to maximise sales in 2012.
Retail Technology Review
14.02.2012
Retailers are under increasing pressure to keep up market share by ensuring their webstores are configured to work properly on mobile devices, according to retail software and services providerCTS Retail. According to the company, a growing number of retailers are enquiring about mCommerce as consumers continue to drive mobile forward as a critical sales channel.
Heart New Media
10.02.2012
Retailers are under increasing pressure to keep up market share by ensuring their webstores are configured to work properly on mobile devices, according to retail software and services provider CTS Retail. According to the company, a growing number of retailers are enquiring about mCommerce as consumers continue to drive mobile forward as a critical sales channel.
Made With Web
09.02.2012
Retailers are under increasing pressure to keep up market share by ensuring their webstores are configured to work properly on mobile devices, according to retail software and services providerCTS Retail. According to the company, a growing number of retailers are enquiring about mCommerce as consumers continue to drive mobile forward as a critical sales channel.
Igo Mobile Marketing
09.02.2012
Retailers are under increasing pressure to keep up market share by ensuring their webstores are configured to work properly on mobile devices, according to retail software and services providerCTS Retail. According to the company, a growing number of retailers are enquiring about mCommerce as consumers continue to drive mobile forward as a critical sales channel
Mobile Marketing
09.02.2012
Retailers are under increasing pressure to keep up market share by ensuring their webstores are configured to work properly on mobile devices, according to retail software and services provider CTS Retail. According to the company, a growing number of retailers are enquiring about mCommerce as consumers continue to drive mobile forward as a critical sales channel.
Utalkmarketing
25.11.11
Mobile Retail To Take on New Direction for 2014
You only have to scan the news of late to see reports that consumers are increasingly becoming more comfortable making higher value purchases via their mobile phone. I believe this trend means there are going to be some rapid developments in the mobile marketplace in 2012, which could see mobile providers potentially offering ‘virtual banks services where consumer purchases via mobile are simply added to their phone bill.
Retail It
25.11.2011
Mobile Retail To Take on New Direction for 2013
Amidst reports that consumers are more comfortable making higher value purchases via their mobile phone, experts at CTS Retail are predicting rapid developments in the mobile marketplace in 2012, which could see mobile providers potentially offering ‘virtual banks services where consumer purchases via mobile are simply added to their phone bill.
commentcentral.brandrepublic
25.11.11
Mobile Retail To Take on New Direction for 2012
Amidst reports that consumers are more comfortable making higher value purchases via their mobile phone, experts at CTS Retail are predicting rapid developments in the mobile marketplace in 2012, which could see mobile providers potentially offering ‘virtual banks services where consumer purchases via mobile are simply added to their phone bill.
Retail Technology Review
23.11.11
Mobile Retail To Take on New Direction for 2012
Amidst reports that consumers are more comfortable making higher value purchases via their mobile phone, experts at CTS Retail are predicting rapid developments in the mobile marketplace in 2012, which could see mobile providers potentially offering ‘virtual banks services where consumer purchases via mobile are simply added to their phone bill.
Professional Jeweller
08.11.11
Be Seamless Online Ahead of Xmas Sales
Online retail expert CTS Retail has warned companies with online stores to ensure everything is in working order and that their brand message is the same across all channels ahead of Christmas, as the boom in online shopping hits its annual peak.
On Windows
08.11.11
Retailers to focus online for Christmas
Retailers are being urged to focus their attention on ensuring their webstore is up to scratch before the clocks start ticking in the race for Christmas sales.
The Multi Channel Retailer
02.01.11
The next decade will be ‘All About the Technology’
The next decade of retail will be characterised by the adoption and evolution of technology as part of the shopping experience, according to Retail Expert Scott Storey during a workshop at the recent Retail Conference 2011.
26.10.11
Retail expert predicts next decade will be ‘all about the technology’
The next decade of retail will be characterised by the adoption and evolution of technology as part of the shopping experience, according to Retail Expert Scott Storey during a workshop at the recent Retail Conference 2011.
Retail Technology Review
26.10.2011
Retail expert predicts next decade will be ‘all about the technology’
The next decade of retail will be characterised by the adoption and evolution of technology as part of the shopping experience, according to Retail Expert Scott Storey during a workshop at the recent Retail Conference 2011.
The People Pad
21.10.11
The next decade will be ‘All About the Technology’
Over the next ten years, retail will be characterised by the adoption and evolution of technology as part of the shopping experience.
Comment Central
07.10.11
The next decade will be ‘All About the Technology’
Over the next ten years, retail will be characterised by the adoption and evolution of technology as part of the shopping experience.
The Retail Bulletin
21.10.11
The next decade will be ‘All About the Technology’
Over the next ten years, retail will be characterised by the adoption and evolution of technology as part of the shopping experience.
Business Computer Weekly
11.10.11
The inability to deliver a consistent customer experience threatens the modern retailer
Retail Conference 2011, a fantastic day of workshops and business briefings that explored the state of the retail sector, shared insights into the market and brought together like minded individuals from both retail and services sectors.
Retail Technology Review
6th September 2011
CTS Retail backs Government move to revive town centre shopping
Recent announcements that the government has plans to combat parking issues in town centres has been backed by retail experts at CTS Retail, who believe that urgent action is required to encourage footfall back into stores, as well as adopting a multi-channel sales strategy, to prevent further retailers falling into administration.
Retail Technology Review
6th September 2011
Retailers urged to imitate ‘Click & Collect’ strategy to gain slice of Christmas pie
In this article, retail experts at CTS Retail are urging others to explore ways to better link their offline and online sales channels to lock in customers much earlier in the sales process, through tactics like pre-ordering, stock reservations and special promotions.
Retail Gazette
1st September 2011
Retailers ‘missing a trick’ with loyalty schemes
Many retailers are not making the most of their loyalty schemes and are therefore failing to understand enough about their customers’ shopping habits, it has been claimed. In this article,
Scott Storey, talks about how the current heavy focus by retailers on promotional activity is necessary but unsustainable, and advises firms to give more consideration to long-term strategies.
Craft Focus
August/September 2011 issue
To Webstore or not to webstore
Will craft retailers feel the pinch in 2011 as more customers switch to the web? Scott Storey shares his views and talks about how EPOS solutions like Cervello will rise in popularity.
Fashion United
17th August 2011
Google Wallet to push retailers to EPOS
With Internet giant, Google, now moving forward into the mobile payment system, retailers look likely to be pushed further into updating their own electronic point of sale systems. In this article, Scott Storey, Managing Director of technology solutions firm CTS Retail, argues, The introduction of Google Wallet will mean that many retailers will have to seriously look at their provision.
IT Web
16th August 2011
Google Wallet Strains Retailers
Internet giant Google’s foray into the world of mobile payments could be the catalyst that sees retailers upgrade their electronic point-of-sale (EPoS) terminals, an industry expert argues. In this article, Scott Storey, Managing Director of technology solutions firm CTS Retail, argues that many firms are currently not capable of accepting payments made this way.
Retail Gazette
10th August 2011
Retailers must adapt to Google Wallet
Internet giant Google’s foray into the world of mobile payments could be the catalyst that sees retailers upgrade their electronic point-of-sale (EPoS) terminals, an industry expert argues. In this article, Scott Storey, Managing Director of technology solutions firm CTS Retail, argues that many firms are currently not capable of accepting payments made this way.
Retail Systems
9th August 2011
Will Google prompt EPoS upgrade?
The imminent launch of Google’s wallet could see pressure heaped on retailers to upgrade their payment terminals, according to CTS Retail. Scott Storey explains the impact of Google Wallet on retailers.
Zippy Cart
9th August 2011
Google Wallet May Strain Retailers
This article talks about how Google Wallet and NFC technology will have an impact on retailers and includes Scott Storey’s comments on how it could affect retailers.
Professional Jeweller
2nd August 2011
How to get the best from your EPOS
For many jewellers, an EPoS system is nothing more than an ungainly piece of hardware straddling the payment counter. But as Andrew Seymour discovers, investing in the technology can help with data capture, marketing and pay-as-you-go options can combat seasonal highs and lows. This article mentions Scott Storeys comments on EPOS and talks about Cervello, the pay as you go EPOS system offered by CTS Retail.
Kiosk Technology Review
5th July 2011
Retailers Urged to become ‘Top of the Pops’ to minimise new store failures
In this article, Scott Storey explains not enough retailers are utilising the growing popularity of ‘pop-up shops’ as a means to test new markets and venues before committing budget to bricks & mortar stores, which could be adding to the problem of rising store closures.
Retail Technology Review
5th July 2011
Retailers Urged to become ‘Top of the Pops’ to minimise new store failures
In this article, Scott Storey explains not enough retailers are utilising the growing popularity of ‘pop-up shops’ as a means to test new markets and venues before committing budget to bricks & mortar stores, which could be adding to the problem of rising store closures.
Footwear Today
4th July 2011
Will footwear retailers feel the pinch in 2011 as more customers switch to the web
With an increasingly techno-savvy customer and online sales continuing to soar, Scott Storey explains how footwear retailers can best capitalise on this trend and boost revenue.
Discount Displays Express
1st July 2011
Pop-Up shops could save the high street
In this article, Scott Storey urges cautious retailers looking to grow their store portfolio but worried about the impact of the current slow-paced marketplace to consider opening pop-up shops.
Retail Gazette
1st July 2011
Retailers Should Consider Pop-Ups
In this article, Scott Storey urges cautious retailers looking to grow their store portfolio but worried about the impact of the current slow-paced marketplace to consider opening pop-up shops.
The Sales Pro
1st July 2011
Customer centricity will drive independent retail sales in time for Olympics
In this article, Scott Storey explains that 2011 could be the turning point for many smaller retailers who, thanks to lower cost bases, can make innovative improvements to their offering, quicker than their larger counterparts.
Retail Technology Review
14th June 2011
Customer centricity will drive independent retail sales in time for Olympics
In this article, Scott Storey, managing director of CTS Retail, explains that 2011 could be the turning point for many smaller retailers who, thanks to lower cost bases, can make innovative improvements to their offering, quicker than their larger counterparts.
Retail Systems Online
9th June 2011
The right fit
Has EPoS software become bloated? asks Liz Morrell. And, if so, are we about to see the development of leaner, meaner cloud-based EPoS systems? This article includes comments from Craig Wood, director of product development at CTS Retail.
Retail Focus
June 2011 issue
New EPoS guide for start-up retailers
This short article talks about the release of the Setting up a Shop guide by Epos Partners.
Printwear and Promotion
June 2011 issue
To Webstore or not to Webstore
Will you be feeling the pinch as more customers switch to the web? In this article Scott Storey, managing director of CTS Retail, believes EPOS solutions are the answer to reaching a wider audience.
Business and Industry Today
Issue 233
Store closures pave way for new Independents on the High Street
In this article, Scott Storey explains how 2011 could present newly emerged retailers with the opportunity to get in front of a mainstream audience and potentially become the High Street’s next big thing, if they are smart with their start up capital.
Retail Technology Review
25th May 2011
Retail experts warn that a ‘day out browsing’ is becoming a thing of the past
In this article, Scott Storey is urging retailers across all sectors, both large and small, to focus on building a good strong presence online as the old ‘magic’ of the high street shopping experience continues to dwindle.
Retail Systems
April- May 2011 issue
Letters to the editor
In this letter to the editor, Scott Storey comments on whether the budget goes far enough in helping ailing retailers and what strategies can be employed to manage costs over the coming months.
Retail Systems
April- May 2011 issue
The right fit
Has EPoS software become bloated? asks Liz Morrell. And, if so, are we about to see the development of leaner, meaner cloud-based EPoS systems? This article includes comments from Craig Wood, director of product development at CTS Retail.
Fashion Extras
April 2011 issue
Community Corner
In this article Managing Director of retail solutions company CTS Retail Scott Storey has called upon retailers to combine their online and offline presence to maximise overall sales.
Giftware Pro and Giftware Pro.com
13th April 2011
Voice of the Industry
In this article Scott Storey, managing director of retail solutions provider CTS Retail, explains why more gift shops need to adopt a ‘bricks and clicks’ approach to business.
Craft Focus
April 2011 issue
e-commerce – the way ahead
With the bad weather experienced by so many last year, and the increase in numbers online shopping, e-commerce is definitely an important sales tool report. This articles includes comments from Scott Storey on the benefits of e-commerce.
FMCG News
April-May 2011 issue
Cervello hailed as ‘unique’
Currently only offered by CTS Retail, Cervello is a software + services solution that for the first time provides a solution which perfectly aligns costs to sales.
Boutique magazine
March 2011 issue
Dual benefits
With online sales continuing to soar, Scott Storey, MD for CTS Retail, believes more fashion retailers need to combine bricks and clicks to maximise sales.
Kiosk Technology Review
1st March 2011
Store closures pave way for new Independents on the High Street
As the number of vacant high street stores continues to rise, Independent retailers who adopt PAYG EPOS solutions are well placed to snap up prime locations without having to worry about finding funds to cover expensive annual license fees for their IT, according to CTS Retail.
Retail Technology Review
1st March 2011
Store closures pave way for new Independents on the High Street
As the number of vacant high street stores continues to rise, Independent retailers who adopt PAYG EPOS solutions are well placed to snap up prime locations without having to worry about finding funds to cover expensive annual license fees for their IT, according to CTS Retail…..
Retail Gazette
7th March 2011
Generation-Y still favours the high street
Retailers should be wary of the lure of out-of-town store locations because young consumers still primarily shop on the high street, retail business software company CTS Retail warns….
Giftretailer.co.uk
15th February 2011
“A bricks and clicks approach….”
With reports that online retail sales are continuing to soar, Scott Storey, MD of CTS Retail discusses why more Gift retailers need to combine their online and offline activity in order to maximise sales in 2011.
Retail Technology Review
14th February 2011
Valentine’s Day spike in sales, but what next for seasonal Retailers?
With Valentine’s Day delivering a much needed spike in sales for many retailers, experts are urging retailers to explore the seasonal nature of their business and seriously evaluate whether their existing EPOS provision is giving them the best chance of surviving the often extreme peaks and troughs of the current retail environment. In this article, Scott Storey, MD of CTS Retail is advising specialist retailers to take some time out to look at ways in which they can profit in the peak and save in the slowdown, one of which may be to adopt a Pay As YOU Go EPOS solution.
Run Marketing
14th February 2011
Using technology to increase sales
In the latest of our guest blog series, we welcome Scott Storey, managing director of retail technology software and services provider CTS Retail, to talk about how technology should be channeled to increase sales and long-term customer retention.
Stadium and Arena Management
4th February 2011
Change of POS for flexibility around the venue?
Because a POS device can be easily added to a network there’s an opportunity to open ‘pop-up’ shops at almost any location. In this article, Scott Storey from CTS Retail urges managers to explore the benefits of a solution called Cervello.
Talking Retail
7th January 2011
CTS Retail announces new collaboration designed to put retailers on fast track to success
A new collaboration between CTS Retail and several other leading industry experts promises to help smaller retailers “simply and effortlessly” scale up business with their new ‘one-stop shop’ solution…
Talking Retail
7th January 2011
CTS Retail announces new collaboration designed to put retailers on fast track to success
A new collaboration between CTS Retail and several other leading industry experts promises to help smaller retailers “simply and effortlessly” scale up business with their new ‘one-stop shop’ solution…
Retail Technology
4th January 2011
Retail tech predictions for 2011
Technology is radically changing the face of retail and the pace of change is getting quicker by the day. Scott Storey predicts what he thinks the future holds for retail technology in the New Year.
Retail Jeweller
January 2011
In with the new: 2011 trends
January is an ideal time to make changes to your business, so Laura McCreddie and James Knowles preview the trends for the year ahead to help you get it right. This article highlights Scott Storey’s opinions on EPOS systems for 2011.
Flooring Magazine
January 2011
Built on solid foundations
Scott Storey, managing director at CTS, is convinced- despite the continued growth in popularity of online shopping- the high street retail store is here to stay…
Furniture News
January 2011
Combining bricks and clicks
With reports that online retail sales are continuing to soar, Scott Storey, managing director of CTS Retail, discusses why more furniture retailers should combine their online and offline activity in order to maximise sales in 2011.
Flooring Magazine
January 2011
Built on solid foundations
Scott Storey, managing director at CTS, is convinced- despite the continued growth in popularity of online shopping- the high street retail store is here to stay…
Football and Stadium Management
December 2010/January 2011 issue
Extra match day tills are a drain on stadiums
How CTS Retail believe stadiums can align their costs during times of busy activity and during down times. Scott Storey, MD of CTS Retail urges stadiums to explore how Cervello can help.
Football and Sports Arena
December 2010
Stadium Retailers Welcome Cervello: The Industry’s first cost per transaction EPOS solution
Over 60,000 people typically flood to the club’s stadium on match days and many go to the store to purchase memorabilia, but what happens for the rest of the year, when only a handful of transactions are required? Are stadium retailers just throwing money down the drain when it comes to their IT choices? In this article CTS Retail explains how Cervello can benefit stadiums.
The Retail Bulletin
9th December 2010
Pay As You Go EPOS could save retailers from extinction, but few know it even exists
This article explains how retailers could be putting their survival at risk by purchasing expensive licenses for their EPOS systems. Independent retail IT solutions distributor CTS Retail, gives an alternative option that enables them to have a cost per transaction EPOS solution.
Retail Gazette
6th December 2010
‘Retailers to be contactless in next 5 years’
Retail Gazette caught up with Scott Storey, Managing Director of retail management and solutions provider CTS Retail, to find out his thoughts on contactless payment, POS technology and other issues facing the sector today.
Giftretailer.co.uk
6th December 2010
Technology predictions for retail 2011
Technology is radically changing the face of retail and the pace of change is getting quicker by the day. Today’s consumer has become very familiar with technology and it is increasingly becoming part of everyday life for many, regardless of their age, from using the Internet and online marketplaces such as Amazon to mobile phone web stores and iPhone Apps. In this article, Scott Storey gives his technology predictions for retail in 2011.
diyretailer.co.uk
6th December 2010
Technology predictions for 2011
Technology is radically changing the face of retail and the pace of change is getting quicker by the day. Today’s consumer has become very familiar with technology and it is increasingly becoming part of everyday life for many, regardless of their age, from using the Internet and online marketplaces such as Amazon to mobile phone web stores and iPhone Apps. In this article, Scott Storey gives his technology predictions for retail in 2011.
departmentretailer.co.uk
6th December 2010
Technology predictions for 2011
Technology is radically changing the face of retail and the pace of change is getting quicker by the day. Today’s consumer has become very familiar with technology and it is increasingly becoming part of everyday life for many, regardless of their age, from using the Internet and online marketplaces such as Amazon to mobile phone web stores and iPhone Apps. In this article, Scott Storey gives his technology predictions for retail in 2011.
Retail Jeweller
6th December 2010
In With the New: 2011 trends
Scott Storey talks about jewellery sales being concentrated and provides ways to enable jewelers to align their costs with their sales.
Retail Gazette
6th December 2010
Retailers to be contactless in nest 5 years
Retail Gazette caught up with Scott Storey, Managing Director of retail management and solutions provider CTS Retail, to find out his thoughts on contactless payment, POS technology and other issues facing the sector today.
Greetings Today
November 2010
Cervello launches fixed fee EPOS
Retailers whose trading patterns are characterised by seasonal peaks and troughs are being put at risk by fixed fee EPOS systems, which carry on charging even when the tills are switched off, claim experts at CTS Retail. In this article, CTS Retail introduce Cervello and explain how it can help many retailers.
Business Computing World
9th November 2010
Retailers need to promote a bricks and clicks mentality to their customers
Todays’ consumer is very independent and understands and adopts technology easily. With this level of informed customer, it is crucial that that firstly retailers have an online presence, as without it the retailer will lose market share to the competition that can deliver both an online/offline message. In this article, Scott Storey urges retailers to deliver a consistent integrated message both online and offline.
Talking Retail
16th November 2010
New Year fears for retailers if a January slump follows a ‘rocky’ Christmas
Poor January sales, fuelled in part by the VAT rise, are likely to have disastrous consequences for many cash-strapped retailers who are already bracing for a ‘rocky’ Christmas, according to industry experts at CTS Retail. This article explains the worries of retailers and how they can counteract them.
Hertfordshire Business Independent
15th November 2010
Have yourself a techie little Christmas….
For retailers wanting to streamline the sales experience- this article explains the benefits of Cervello, an EPOS system distributed by CTS Retail.
Zippy Cart
9th November 2010
Retailers Need To Promote a Bricks and Clicks Mentality to their Customers
Todays’ consumer is very independent and understands and adopts technology easily. With this level of informed customer, it is crucial that that firstly retailers have an online presence, as without it the retailer will lose market share to the competition that can deliver both an online/offline message. In this article, Scott Storey urges retailers to deliver a consistent integrated message both online and offline.
DIYRetailer.co.uk
9th November 2010
Why retailers need to promote a bricks & clicks mentality
In this article, Scott Storey, Managing Director of CTS Retail, explains why retailers need to promote a bricks & clicks mentality.
Horticulture Week
1st October 2010
Tweeting not just for birds, says gardening retail tech expert
In this article, Scott Story explains garden retailers must tap into technology such as Twitter, Facebook, Xbox and mobile phones to keep up with changing buying practices.
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