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1st August 2009 - Microsoft Dynamics POS 2009 is the latest Epos system from Microsoft and is available to buy from CTS Retail NOW!
Microsoft Dynamics POS 2009: Available for Retailers Today
New retail solution emphasizes customer service and cost savings.
REDMOND, Wash. — Aug. 1, 2009 — Microsoft Corp. today announced the availability of Microsoft Dynamics POS 2009, a flexible, scalable solution that helps midmarket companies and specialty retailers provide outstanding customer service, drive employee productivity and make business decisions with confidence. The new solution builds on Microsoft’s promise of the Dynamic Business — a vision for helping companies realize their full potential through the strategic use of flexible business applications that remain relevant as their business needs evolve.
“We know retailers need to be responsive in order to keep customers happy and keep them coming back into their stores,” said Michael Griffiths, group product manager, Microsoft Dynamics Retail Solutions. “Microsoft Dynamics POS 2009 is easy to use and provides powerful data so retailers can spend more time with their customers and less time and money worrying about training employees or managing their technology.”
Microsoft Dynamics POS 2009 features an intuitive and highly customizable user interface that gives all employees, from the storefront to the back office, access to critical information such as inventory levels and purchase history. The interface is optimized for touch screens and can be tailored for specific roles or individuals, increasing productivity and reducing costs associated with training times. In addition, retailers have the ability to create custom buttons for completing common tasks, adding efficiency to each transaction.
The solution includes a range of new features — which help retailers make informed decisions, respond quickly to their customers’ needs and drive down costs — including these:
- Smart search. Enables employees or managers to bring up relevant information in the solution quickly, helping to drive fast employee response times and a better customer experience
- Security-enhanced payment processing. Helps protect cardholder information and minimize fraud with support for the Payment Card Industry (PCI) Security Standards Council industry standards and guidelines
- Software development kit (SDK). Enables partners to develop add-on solutions with their own retail industry solutions such as multichannel, mobility and more
- Real-time inventory management and flexible reporting tools. Integration with Microsoft SQL Services and Microsoft Office, providing business insight that helps retailers make more informed decisions
“Microsoft Dynamics POS 2009 has opened up a world of possibilities for us and really helps my employees take our customer service up another notch,” said Dave Figueroa, owner of Scraps Dog Bakery. “Now when a customer comes in and doesn’t remember which biscuit Fido likes best, one of our sales associates can pull up the customer’s purchase history in just a few seconds.”
Microsoft Dynamics POS 2009 is easy to deploy and manage, and reduces customers’ total cost of ownership by working easily with other Microsoft technologies. The out-of-the-box alignment makes tasks easier and faster for retailers by eliminating the need to enter redundant data into disparate systems, and the familiar look and feel of the solution helps employees get up and running quickly. In addition, Microsoft Dynamics POS 2009 provides a great opportunity for partners to develop add-on solutions that work with the base Microsoft Dynamics POS 2009 product.
Microsoft Dynamics POS 2009 is currently available in English in Australia, Canada, New Zealand, the United Kingdom and the United States.
20th July - CTS-Retail and Microsoft Dynamics RMS cross the line first with The Running Outlet as Specialist Athletics store launches in Canterbury
Staying fit and healthy can help you through the hardest of times; exercise benefits you not only physically but
mentally as well. This is a philosophy that can be
applied to business as well and for two businessmen
setting up a new venture, this is very much at the heart
of what they do. With a combined experience of 30 years of retail
operations and a passion for running, Dominic
O’mahoney and Tyson Brind decided to turn their
knowledge and professionalism into The Running
Outlet, Canterbury’s only dedicated Specialist Athletic
Shop.
“With a desire to deliver the complete customer experience, it was important that we selected an Epos Solutions Partner who held the same values as us in service delivery.”
"Microsoft Dynamics RMS meets all of our needs, giving
us all the functionality we need
to start with and the ability to
enhance and expand the
system over time.
It is simple and easy to use, allowing us to concentrate on what we know best, Customer
Service and Athletics” Read More
 14th July 2009 - Swindon Town Football Club drafts CTS-Retail and Microsoft Dynamics RMS a winning combination. “Managing retail for a football club presents some unique challenges, especially when there are a minimum of 23 home match days in a year where there will be a large crowd. We needed to select a system that will allow us to cope with the demands of a match day, and we believe Microsoft Dynamics RMS delivers.” Also with the requirement of late night midweek openings that are determined by the league and cup fixtures that the team plays, CTS-Retail manned call centre provides telephone support late into the evening which is reassuring to know. Read More
14th July 2009 - CTS-Retail apologises unreservedly for comments made earlier in the year relating to the Merlin System. CTS-Retail has issued a letter of apology and has withdrawn the offending comments made from our website.
CTS-Retail Sponsors The Retail Conference 2009
CTS-Retail is delighted to sponsor The Retail Conference 2009. The Retail Conference is one of the UK's leading industry-focused events. It encompasses seminars, workshops, thought-leadership discussions and networking for senior executives, decision makers and those who define business strategy in the retail, wholesale, leisure and hospitality sectors.
The theme of the 2009 conference is responsive retailing. Given the economic environment, the fact that the UK and much of the developed world is in recession, asset write-downs, consumer confidence issues, rising levels of redundancies or hours / pay cuts, and the continuing "credit crunch", this theme will enable us to explore how survival, and growth, in a recession is all about YOUR ability as retailers to respond to the consumer, the economic environment, and ideally to pre-empt it. www.retailconference.co.uk
Digiskin chooses CTS Retail and Microsoft Dynamics RMS
Digiskin is the brand name of a gadget protection system created by Alro Industrial Design Limited, which was originally founded in Singapore, around 1985. The Digiskin brand is now based in the UK, in London. Digiskin is a machine in kiosk form that, when a gadget such as a mobile phone, MP3, or MP4 player is inserted into it, covers the device with a customizable creative “skin” that both adds style to the gadget and protects it from external damage such as scratches. Digiskin is targeting trendy digital lifestyles, and has operations in both the UK and Singapore.
The modern appearance and touch screen functionality of Microsoft RMS was a major factor for Digiskin’s selection of the Dynamics RMS epos system, which needed to match its modern, trendy brand image. Ricardo Da Silva, Managing Director, said that Dynamics RMS offered the best balance of price and functionality, and its ability to integrate a high-speed chip and pin system was especially important to him.
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