Topps Tiles

“CTS Retail couldn’t have done more to ensure we have an operational system that’s right for Topps........” IT Manager, Topps Tiles.

CTS Retail implemented an Epos Solution that was just right for Topps Tiles in just 6 weeks!

Evolving through several releases to incorporate the changing demands of their customers Topps Tiles now covers in excess of 230 stores, their head office and warehouses.  CTS implemented each of these systems, provided training and support all of them with their call centre.

“.....they have taken on board everything we need and are always keen to help.  This commitment is further demonstrated by their help desk at CTS headquarters in Swindon, running 364 days year.  For the first time we have experts available round-the-clock in the event of queries or problems – real people, not just a voice mail service........”

“......This up to date system proved a master stroke that has revolutionised procedures and controls”.

Since opening their first specialist tile centre in Manchester in 1963 Topps Tiles have been offering their customers high quality products at value for money prices sold by friendly, knowledgeable staff.

Since their working relationship began in the late 90’s, CTS Retail and Topps Tiles Group have rolled out this system into their other Companies, Tile Clearing House and Floor Store, in Holland