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Microsoft RMS - Better Customer Service | |
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With Dynamics RMS you can....
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Track customers' entire purchase
histories. Impress your customers by providing information
on their previous purchases and payments. Resolve disputes
quickly and allow for partial payments. Use the information to
suggest relevant up-sells, sale items, and volume discounts.
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Target your mailings. Aim at your
customers' special interests. Grant automatic discounts and
differential pricing to specific customers. Use multimedia
NetDisplay to remind customers who forget their "usual items." |
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Get current. Achieve more cash-in
per customer. Align in-store traffic, catalogue sales, and phone
orders. Maximize cash-in from every "touch" and
transaction—which helps you serve customers better and increase
revenue. |
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